To avoid being at the venue at the start of a planned marketing/sales event that is canceled, what must the agent do?

• A. Notify any consumers who RSVP'd and document all notification steps taken.
• B. Submit a CANCEL event form to UnitedHealthcare and replace any event advertisement with a cancellation notification no less than 7 calendar days prior to the event.
• C. Do both 1 and 2.
• D. Do nothing and hope attendees cancel.

Answer: (C)

When an event is canceled, the responsible action is to handle both communication to those affected and the formal cancellation process. Notify every consumer who RSVP’d and document exactly how you notified them, and also submit the CANCEL event form to UnitedHealthcare and replace the event advertisement with a cancellation notice at least seven calendar days before the scheduled start. This dual approach ensures people aren’t left in the dark and that there’s an auditable record of the cancellation, meeting both transparency and procedural requirements. Relying on only one of these steps could leave attendees uninformed or fail to satisfy formal cancellation procedures.