If a Power of Attorney (POA) signs the Enrollment application, what must the plan be able to provide upon request?

• A. A medical certificate
• B. A photo ID of the POA
• C. A letter from their attorney
• D. Documentation indicating authority under applicable state law to enroll the consumer

Answer: (D)

When a Power of Attorney signs the Enrollment application, the plan must be able to show that the POA has the legal authority to enroll the consumer under applicable state law. This verification protects the consumer and ensures the enrollment is valid and authorized. The required documentation is evidence of that authority—typically documentation that the POA is empowered by a legally valid instrument and is in effect under state law at the time of enrollment. Having this proof upon request confirms the agent’s right to act in this enrollment and helps prevent improper changes.

Other options don’t address the authority to enroll: a medical certificate isn’t relevant to POA authority, a photo ID does not prove the POA’s legal power, and a letter from an attorney isn’t the standard documentation needed to establish state-law authority. The critical point is providing documentation that demonstrates the POA’s authority to enroll the consumer.